Our Support Staff
Our exceptionally professional and friendly support staff is one of our office’s greatest asset. We are excited what we are doing, and we have high standards of quality and integrity. We are motivated to achieve the best results possible for our family of patients. All or our dental assistants and hygienists bring many years of clinical experience and many hours of state of the art training. Our support staff is divided into two teams. Our business office support team composed of two full-time receptionists, a part-time insurance coordinator, and a full-time business office manager. In our clinical treatment area, our support staff is comprised of our hygienists, chairside assistants, sterilization manager and full-time clinic support manager. The clinic support staff meets briefly each morning to coordinate the staff’s responsibilities for the day. Once a week the entire office’s staff meets to coordinate the clinical area activities with the front desk’s activities in order to provide our patients with optimal care from the time they arrive at our office to the time they leave. We would like to consider our patient’s as part of our away-from-home family and strive to provide them with the same conscientious care as we would provide to members of our immediate families.
Shanta – Chairside & Hygiene & Clinical Manager
Hi, my name is Shanta and I have been in the dental field for 21 years. I am a Licensed Certified Dental Assistant and joined Michigan Avenue Dental Associates in 1999. I am the office’s Business/Clinical Manager and assist our patients with their financial needs and the doctors and clinical staff with the demands of the day.
I really enjoy working with all the doctors and staff members at MADA. My responsibility is to coordinate all the activities of the clinical area for our office. I make sure the doctors have the necessary equipment, supplies, and assistance they need. In addition to the clinical area, I prepare our patients’ treatment plans and assist them in utilizing their insurance benefits. I’ll do my best to make your visit with us as warm and comfortable as possible and have you leave with a healthier brighter smile.
When I am not working I enjoy spending time with family and friends. I am the mother of two terrific sons; they are the loves of my life. I also enjoy traveling, shopping and cooking for my family.
Linda – Office Manager, Insurance & Account Collection Coordinator
Hi, my name is Linda. I have been in the dental field for 32 years and have been a part of Michigan Avenue Dental Associates since 2003. I attended the University of Dayton where I obtained a Bachelor of Science Degree. I sought out to continue my education at UCLA and achieve a Masters in Finance and a Ph.D. in Economics.
My responsibilities are to run the day to day operations of the practice. I enjoy training and implementing new systems in the office to provide a better experience for our patients. Spending time building relationships with our patients is very important to me.
In my spare time, I enjoy rescuing Alaskan Malamutes, sailing, reading, and cooking. I look forward every day to spending time on the lakefront with my dog, Gabriel.
Haisabel – Dental Assistant
Hi, my name is Haisa and I have been in the dental field almost all my life. I am a foreign trained dentist from Venezuela and I come from a large dental family and now I am a licensed Dental Assistant who joined Michigan Avenue Dental Associates recently to build my experience so I can complete my DDS degree in the United States.
For me it is very important to have experience in dentistry and I truly enjoy working and helping the dentists at MADA. My responsibilities are helping the dentists, as a chairside assistant and making every patient feel confident and happy with their smiles. Dentistry it has always been my passion.
When I am not working, I really enjoy cooking and getting to know all the restaurants and amazing places that Chicago has to offer.
Jennifer – Consultant
Hello, my name is Jennifer and I am Dr. James’s daughter. I work as the office’s Management Consultant called in as necessary to consult with the staff to continue to make Michigan Avenue Dental Associates a premier dental group practice. I attended Rollins College, a liberal arts school, in Winter Park, Florida, just outside of Orlando where I graduated with a B.A. degree. I then went onto their graduate school, Crummer Graduate School of Business, and graduated with my M.B.A. (Masters in Business Administration). After receiving my M.B.A. I attended Kornberg School of Dentistry, Temple University in Philadelphia, and graduated with my D.D.S. in 2013. After receiving my D.D.S. I applied to the University of Texas School of Dentistry’s post-doctorate program in the dental specialty of Periodontics and was accepted in the Spring of 2013. The program is a three-year program. Upon completing the three-year curriculum I will receive my specialty certification as a Periodontist. In my free time, I enjoy biking, swimming, and skiing.
Elik – Sterilization Control Manager & OSHA Compliance Officer
Hello, my name is Elik. My wife and I were born in Russia and we are here now, loving the good life America has to offer. I was a dentist in Russia. Unfortunately, I am not able to practice in the U.S., but I enjoy working in an environment close to my original passion. I am the office’s Sterilization Control Manager as well as the office’s OSHA (Occupational Safety and Health Administration) Compliance Officer. I also so some laboratory work as well. I have been a part of the team at MADA since 1994 and when you love your job time just flies by.
My wife and I have two wonderful and loving children, a daughter and son. My daughter has blessed us with our first grandson, Adam and our first granddaughter, Sasha whom we try to spend as much of our free time with as possible. I am very happy to be a part of MADA.